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CLEANING TIPS & INFORMATION

General Cleaning Information, and tips on  Carpet - Upholstery  Care and Deodorizing

Daily vacuuming is the most important cleaning activity, but deep extraction cleaning must be performed to remove stubborn or embedded soil. The Carpet and Rug Institute recommends that carpet be dry- or wet-extraction cleaned a minimum of every 12 or 18 months before it shows soiling. You may want to use a cleaning method recommended by the carpet manufacturer to maintain their warranty. TLC methods are approved by all manufactures

Carpet should undergo regular deep cleaning to maintain its appearance. A carpet cleaning professional may be hired or carpet cleaning equipment may be purchased or rented for do-it-yourself cleaning. There are obvious pitfalls with do-it-yourself cleaning and the value of a Professional Cleaner like TLC follows:

The fiber system used should be the primary factor in selecting a cleaning method. The majority of carpet and upholstery manufactured today is constructed with synthetic fibers such as nylon, polyester, or olefin, and may be cleaned with most cleaning methods, but some are obviously better and minimize damage to fibers and dyes.

There are five accepted methods for cleaning carpet made from synthetic fibers. Rely on the carpet manufacturer's recommendations.  When choosing any cleaning method, be certain that your service company uses cleaning agents sold especially for stain resistant carpet cleaning.

If you want to risk doing small areas yourself, never use soap, laundry detergent, automatic dishwasher detergent, or any of the strong household cleaning agents intended for use on hard surfaces such as woodwork, linoleum, or tile. For best cleaning results, always prevacuum the area to be cleaned and apply a preconditioning solution prior to cleaning. A precondition solution is a detergent solution applied to the carpet prior to cleaning to begin loosening soil. These solutions typically require 8-10 minutes to begin the soil loosening process. It is usually best and less risk to utilize professionals like TLC.

Professional Cleaning Services
Utilize the services of a carpet cleaning professional before your carpet and rugs begin to show soil. Allowing carpet and rugs to become excessively soiled will make cleaning more difficult and will shorten its useful life.

Recommendations can be obtained from TLC's satisfied customers, carpet retailers, the Better Business Bureau, and local business groups for reliable, certified cleaning professionals in our area. Choose a carpet cleaning professional who is properly trained for the following services. Prior to using these services, you may wish to contact the carpet manufacturer to prevent voiding warranties. TLC has a full knowledge of most manufactures warranties and follows their methods for:

  • Fire and Water Damage Restoration (For water damage we follow guidelines in the IICRC Standard and Reference Guide for Professional Water Damage Restoration)
  • Topical Treatments (soil-removal and stain-resist treatments)
  • In-plant Cleaning (for rugs)
  • Odor Control (nuisance odors such as: mildew, tobacco, and pet)
  • Carpet Redyeing (color repair)
  • Spot Removal
  • Repairs, Restretching, Reinstallations

In order to determine the amount and type of cleaning services needed, have a representative of TLC come to your home to make a visual inspection. Our professionals can inspect the carpet for problem stains or excessively soiled areas that may require additional attention. We offer a  written agreement for all work to be performed. Under normal circumstances there should be no extra charge for activities, such as moving furniture, preconditioning, and routine spot and stain removal.

Beware of cost estimates that are  "too good to be true." Professionals charge only for services that are authorized in writing before cleaning begins. Most cleaning is based on the total number of square feet to be cleaned. Many firms do have cleaning specials; however, pricing by the room or low prices quoted over the phone may have hidden restrictions or required add-ons. A reliable firm will tell you the what they are going to use to clean your carpet and provide a written agreement before the work is started. Should you question the need for any required add-ons, contact the carpet manufacturer for assistance.
 

Getting rid of Odors - Types of Carpet and Upholstery Fibers, and what you need to know

Deodorizing and  Sanitizing

The need to remove mildew, odors, stale smells, bacteria, and smoke odors is extremely important to your family's health. TLC applies specially formulated industrial strength yet family friendly chemical with biocide to remove the source of the odor and enhance the air quality in your home providing a pleasant fresh environment.

Companies that apply deodorizing products and services that to not have a biocide ingredient is a waste of time and your money. Since it will fail to kill all germs and bacteria in the carpet.

Cotton/Rayon - Cotton and rayon are cellulosic fibers and may be cleaned using all cleaning methods. Cellulosic fibers are subject to browning when prolonged drying occurs or if alkaline solutions are used. Shrinking may occur if these fibers are over wet. Excessive agitation should be avoided.

Wool - Wool fibers may be cleaned using many cleaning methods, although excessive scrubbing and excessive heat should be avoided. Wool is easily damaged by bleaches and alkalis. Wool should be cleaned with neutral detergents  and dried quickly to limit yellowing or browning.

Plant Fibers - Plant fibers used in carpet construction, including sisal, cotton, jute, coconut (coir), pineapple, ramie, and hemp, have characteristics similar to cotton. These fibers may be cleaned with all cleaning methods, but dry extraction and dry foam extraction are most often recommended. To limit color change or odor transfer, a low pH should be used and precautions should be taken to expedite rapid drying. It is best to use a carpet cleaning professional

Silk - Silk should be cleaned using a dry cleaning process. These fibers may be damaged by high temperatures, high pH, sunlight, and will lose strength when wet. The cleaning of silk fibers is best left to a carpet cleaning professional.

Methods:There are five accepted methods for cleaning carpet make from synthetic fibers. When choosing any cleaning method, select cleaning professional utilizing products especially for stain resistant carpet cleaning, and proper methods as below.

Dry Extraction (Polymer Compound) Method

An absorbent compound saturated with detergents and solvents is brushed in and around the fibers with especially-designed machines or brushes. The compound attaches to the soil particles, and both the soil and compound are then removed by vacuuming.

Dry Foam Extraction Method
In dry foam cleaning a detergent solution is whipped into a foam and applied to the carpet. The foam is worked into the carpet by a especially-designed machine with reel-type brushes, followed by wet vacuuming. TLC machines have their own extraction capabilities, while others need thorough vacuuming after the carpet is dry.

Absorbent Pad (Bonnet) Method
The absorbent pad method should be used only by a properly trained cleaning professional. The rotary bonnet method uses a machine similar to a floor buffer with an absorbent spin pad attached to remove the soil. The spin pad absorbs soil onto the pad, and soil is removed when the pad is rinsed.

Rotary Shampoo
The rotary shampoo method uses equipment similar to the rotary bonnet method, except that a cleaning solution is injected onto the carpet before cleaning or through especially-designed brushes. Never use a do-it-yourself machine designed for hard surface floor covering with counter rotating (rotary) brushes. Pile distortion or untwisting of the fiber can occur.

Hot Water Extraction Method
This method is sometimes called "steam cleaning." Areas of heavy use are preconditioned to suspend ground-in soil, then a pressurized cleaning solution is injected into the pile. Suspended soil and solution are immediately extracted

 

 

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